IRVING, TX — Caliber Home Loans, Inc. announced today that it has earned the 2017 Military Friendly® Brand designation by Victory Media, publisher of G.I. Jobs® and Military Friendly® ratings. Introduced this year, the inaugural list of 54 Military Friendly® Brands provides service members, veterans and military families a trusted source to discover the best companies and consumer products investing in the military community.

The Military Friendly® Brands designation, a component of the new Military Friendly® Companies ratings, measures a company’s social and material investment in support of the military and veteran community, including consumer supports and protections. Organizations earning the Military Friendly® Brand designation were evaluated using public data sources, personal feedback from military community members, and responses from Victory Media’s proprietary survey in these areas:

  • Policies & Governance
    Overall corporate governance, policies and practices have been adopted in support of the military community.
  • Transparency
    Community investment and engagement is made publicly available and the organization rates favorably in federal consumer compliance and protection programs.
  • Consumer Indicators
    Customer service and support policies, as well as marketing practices, are designed to meet military and veteran consumer needs and satisfaction.
  • Community Indicators
    An assessment of the organization’s military, veteran community, and consumer relationships, stakeholder engagement initiatives, and public policy positions.

Final results and ratings were determined by combining an organization’s survey scores with the assessment of the organization’s ability to meet minimum thresholds. The benchmark is set by score of the leading organization. Companies scoring at least 25% of the top score earned the Military Friendly® Brand designation.

“Since Caliber introduced our first lending and community outreach initiatives {in 2016}, we’ve all worked hard to provide veterans and military families with the service and support they deserve.  Everyone here is thrilled by the news that we’ve earned the Military Friendly® Brand designation,” said Bryan Bergjans, National Director of Military and Veteran Lending at Caliber Home Loans.

Daniel Nichols, a 16-year Navy Reserve veteran and Chief Product Officer of Victory Media, said: “Companies earning the 2017 Military Friendly® Brand designation have an exceptionally strong brand reputation in the military community. Not only do veterans, service members and military spouses recognize and purchase from these companies, they recommend their products and service to friends, family and peers.”

Caliber is featured online at militaryfriendly.com and will be showcased along with other 2017 Military Friendly® Brands in the August issue of Military Spouse Magazine. For details about Military Friendly® visit militaryfriendly.com. Learn more about Caliber’s involvement in the military community at calibermilitarylending.com/community-outreach.

About Military Friendly® Brands: The Military Friendly ® Brands list is created based on extensive research using public data sources for organizations nationwide, input of military families, veterans and service members; and responses to the proprietary, data-driven Military Friendly ® Brands survey from participating companies. Survey questions, methodology, criteria and weightings were developed by Victory Media with the assistance of an independent research firm and advisory council. Data calculations and tabulations were independently evaluated for completeness and accuracy by EY. The survey is administered for free. Learn more about Military Friendly® ratings at militaryfriendly.com.